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ATFA Online Workshop – Troubleshooting and problem solving

The first ATFA Online Workshop of the year will be on Troubleshooting and problem solving which is proudly sponsored by Berger-Seidle.

This online workshop will be conducted over a 3-hour period. You watch and listen live through an ATFA Microsoft Teams portal, from your office, lounge room or anywhere you have internet access. 

When: Wednesday 8th March 10.00am – 1.00pm Australian Eastern Daylight Time (VIC, NSW & TAS) 
Price: $215.00 AUD / $235.00 NZD per attendee to participate 
Where: Online via Microsoft Teams
Other time zones
9.00am – 12.00pm AEST (Queensland)
9.30am – 12.30pm ACST (South Australia)
7.00am – 10.00am AWST (Western Australia & SE Asia)
12.00pm – 3.00pm NZST (New Zealand)   

Who is this online course for?   
Sometimes things go wrong – it happens to all of us at some point. When we face challenges on a project, it’s important that we can identify the issue and find a resolution as quickly as possible. This workshop looks at ways to investigate and identify problems, how to plan a remediation process, and importantly, how to manage the client through the process.

The course is ideally suited to all contractors, whether vastly experienced or relatively new to the industry, timber and adhesive manufacturers, as well as retailers, suppliers and insurance company assessors. 
Irrespective of whether you have been in the industry for a short period or for some time, there is always vital information you can learn. 
This workshop will include: 

  • The most commonly seen issues the industry faces, with a range of products and install methods explored
  • How to identify the causes of issues on site
  • How to benchmark concerns against relevant codes and standards
  • How to manage disputes that may arise
  • How to plan and execute a solution to any site-based concerns


If you have any questions regarding the online workshop, please don’t hesitate to contact Josh Fielding, ATFA Membership & Events Manager, 0800 453 715,

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